Frequently Asked Questions (FAQs)
General :
Q: What is SBP Fashion?
A: SBP Fashion is a brand specializing in handcrafted bridal kaliras, rakhis, and home decor items. With over 20 years of experience, we pride ourselves on our high-quality craftsmanship and unique designs.
Q: How can I place an order?
A: You can place an order directly through our website. Simply browse our collections, add your desired items to the cart, and proceed to checkout.
Q: Do you offer international shipping?
A: Yes, we offer international shipping. Shipping charges and delivery times may vary based on your location.
Q: Can I customize my order?
A: We offer customization options for our kaliras. Please contact us with your specific requirements, and we’ll be happy to assist you.
Kaliras:
Q: What types of kaliras do you offer?
A: We offer a wide range of kaliras, including traditional, bespoke, bangle, and floral designs. Each piece is handcrafted to perfection.
Q: How do I choose the right kalira for my wedding?
A: Our collection caters to various styles and preferences. You can browse our website for inspiration or contact us for personalized recommendations based on your bridal attire and theme.
Q: How long does it take to receive a custom kalira?
A: Custom kaliras typically take 2-3 weeks to create, depending on the complexity of the design. We recommend placing your order well in advance of your wedding date.
Home Decor:
Q: What home decor items do you offer?
A: Our home decor collection includes handcrafted items such as wall hangings and festive decor pieces. Each item is designed to add a touch of elegance to your home.
Q: Are your home decor items handmade?
A: Yes, all our home decor items are handcrafted by skilled artisans, ensuring unique and high-quality pieces.
Customer Service:
Q: How can I contact SBP Fashion?
A: You can reach us via email at sbpfashion.km@gmail.com or call us at +91 7529917732. We are also available on social media platforms for any inquiries.
Q: Do you offer gift wrapping?
A: Yes, we offer gift wrapping services for all our products. You can add instruction in order note at checkout.
Q: What is your return policy?
A: We accept returns within 7 days of delivery for unused and undamaged items. Custom orders are non-refundable. Please refer to our return policy page for more details.